Refund policy

Every Little Laughs Co. item is made to order just for you. We don't keep a warehouse of ready-made stock; your shirt, mug, blanket or hat is printed or embroidered after you order it. That keeps waste down, and it's also why our return rules are a little different from a regular store's.

If something's wrong with your order, we'll make it right

We'll send a free replacement or give you a full refund if your item arrives:

  • Misprinted (wrong design, design cut off or badly placed, smudged or faded print)
  • Damaged in shipping
  • Defective (holes, broken seams, a chipped mug and so on)
  • Wrong (a different item, size or color from what you ordered)

How to tell us: email Littlelaughsco06@gmail.com within 30 days of delivery. Please include:

  1. Your order number
  2. A clear photo of the problem (and of the label or packaging if it's the wrong item)
  3. Whether you'd prefer a replacement or a refund

You don't need to send the item back unless we ask. We'll reply within 2 business days.

What we can't accept

Because each item is made just for you, we can't accept returns or exchanges for:

  • Change of mind / buyer's remorse
  • Choosing the wrong size or color. Please check the size chart on each product page before ordering.
  • Small, normal variations in color between your screen and the printed item
  • Damage from washing or care that doesn't follow the care instructions
  • Problems reported more than 30 days after delivery

Canceling an order

Production starts quickly. If you need to cancel or change an order, email us as soon as possible. We can usually cancel within a few hours of ordering, before it goes into production. Once it's in production, we can't cancel it.

Refunds

Approved refunds go back to your original payment method. Your bank or card provider may take 5–10 business days to show it. Original shipping costs are refunded only if the problem was our mistake (misprint, damage, defect or wrong item).

Lost packages and address problems

See our Shipping Policy for what happens if a package is lost or the shipping address was wrong.

Questions?

Email Littlelaughsco06@gmail.com. We're happy to help.